How long does it take to get my calendars?
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What kind of equipment do you use to print my calendars?
We use professional high-quality digital press printing equipment that produce an exceptional, vibrant product. |
What picture resolution do you recommend?
We recommend using images that measure in pixel size of 1600x1200 or greater. We have seen good results from pictures less than 1600x1200 but it depends on different criteria such as the lens on the camera, lighting, stabilization, etc. Generally pictures taken from a 3 mega pixel or greater camera should have no resolution problems. We have also seen great results from the iPhone and other smart phones . If you're looking for optimal results, Please use photo dimensions of 11.29 x 8.785 inches at 300dpi RBG Color Scale for full bleed images. Remember we also trim our pages, see below. |
I want to order 3 calendars but they are all different. Can I get the quantity 3 pricing? How do I order?
No, your calendars must be exactly the same to get the quantity 3 pricing. The reason being is each calendar that is different, involves a different setup process. You must place an order for every calendar project you want to order. So if you have 1 calendar project named Smith Family and another named Grandparents Calendar, you will need to order both of these individually. To order, please open one of your projects and click the order button. Now when you click the order button in step 1, this takes you to our website. Please add your first project to the cart, next click the "order calendars" link on the top right and you can add a second order, third, etc. This way you are ordering multiple projects thru the cart system, but will only be charged once for the $5 shipping. When your done ordering your multiple set of projects, please go back into the software an upload all of your calendar projects by opening them, clicking the order button, and then running step 2. |
How do I know if you have received my files?
Check here for an online update of the status of your order. Please note that it may take up to 48 hours to see a status change. |
I'm concerned about your paper and print quality, what do you recommend?
If you order 20 or more calendars, we will ship 1 printed calendar to you for approval. If you approve it, we will print the remaining order. If you disapprove it, you will only be charged for 1 calendar and the rest of your order will be refunded. For quantities less than 20, we recommend ordering 1 printed calendar. |
When I run step 2 in the order calendar page, it seems to take a long time. How long should it take?
This depends on how many pictures you have in your calendar, the size of your pictures, your internet connection speed, etc. It could take 1 minute to 1 hour to send your calendar to us depending on these different variables. |
I'm not getting any emails from your company?
We reply to every email we receive. If you don't see an email from us within 24 hours, please check your spam folder for it or contact us again by using the contact form. |
Can you create my calendar, if I give you the images?
You must create your own calendar using our free software. |
What types of payments do you accept?
We accept Visa, MC, Checks, Money Orders, and Paypal. |
My calendar contains adult nudity, is that okay?
We are sorry, but we have a no frontal or bottom nudity policy however thongs, swimsuits, and other clothing is acceptable. |
What are your payment terms?
We need the payment in full before we will print your calendars. |
Is online ordering secure?
Yes, we interface with Verisign which provides the industry standard encryption. |
What calendar finish options do you offer?
We currently offer one finish which is a standard gloss finish |
Are the calendars printed full-bleed?
Yes, all layouts with the themed border are printed to the edge of the page and you will not have any white space around the edges. We also offer a template in the wall calendar, that prints your photo full-bleed. |
I'm not happy with my printed calendars. Can I get my money back?
Your calendars are guaranteed to be free from manufacturing defects. If defects are found, we will replace your returned calendars at no charge. This does not include image placement or quality, dates, verbiage or any other issues arising from items which are under the control of the calendar project creator. If you are concerned about our quality or you want to make sure you didn't make any mistakes, we recommend starting off by ordering just 1 calendar. |
Shipping Charges?
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Do you double check my calendar files?
No, you are responsible for checking your calendars files making sure your photos, dates, captions, etc are correct. We also do not check for spelling errors or red-eye in photos. This is your responsibility. |
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